Central phone number to access non-emergency patient transport services in Devon. PTAS will take bookings from patients and NHS staff between 8.30am – 5.00pm, Monday to Friday (except bank holidays). Information about travelling to health appointments can be found on the Devon County Council website. There are links to more information: the Transport Advice for Patients Leaflet and other transport options, including community transport.
Patients are expected to make their own way to NHS appointments wherever possible. However, if they are too unwell to travel by car, taxi, public transport, or community transport, they can contact the Devon Patient Transport Advice Service (PTAS) to see if they are eligible for non-emergency patient transport. Those who normally use the service and have already been assessed should also use this number. Eligibility is based on clinical need, not affordability.
Patients in Torbay, South Devon and Teignbridge should call 01803 656 777.